Customer Relationship Management (CRM)

AKAL offers CRM systems & solutions that can help you unify customer data and gain the transparency and actionable insights necessary to grow loyalty and secure profitability.

crmYour Marketing, Sales and Customer Service teams are the front line to the customer. They need to harness your end-to-end enterprise, along with deep customer insight and personalized engagement.

AKAL CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. In addition to this AKAL CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.

Key Benefits

  • Streamlines Sales Management
  • Offer 360 degree Service Management
  • Marketing Management
  • Online Lead Management
  • Social media Management
  • Gather business intelligence for deeper insights

In addition we offer comprehensive implementation services for a successful CRM roll-outs, ensuring it meets our client’s rapid time-to-productivity expectations. We work closely with our clients to understand their needs and environment – tailoring an implementation approach to best match their requirements.

Menu Title