To enhance IT infrastructure value by providing technical support and services that meet or exceed both our internal and external customer expectations.

CMMI-certificate-w267 CMMi Level 3

AKAL’s software development division (EAS) is appraised at maturity level 3 by the CMMi Institute at Carnegie Mellon University. Thereby signifying that Akal’s processes are well characterized and understood and are described in standards, procedures, tools and methods; translating into higher business confidence and matured capability levels.

ISO 20000-1:2011, ISO/IEC 27001 : 2013 & ISO 9001:2008 Certified

Various ISO standards implemented at AKAL focus on developing documenting and implementing procedures to ensure consistency of operations and performance in service delivery processes with the aim of continual improvement and supported by fundamental principles of Total Quality.

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